Recommended Hardware
Server
OS
Windows 2003 Server 32 or 64 bit
Windows 2008 Server 32 or 64 bit
Processor
2.0 ghz or higher multicore processor
Memory
4 gb or more
Hard Drive Configuration
5 users or less: At least RAID 1 SATA or SAS drives
More than 5 users: RAID 5, 6, or 10 with SAS drives
Hard Drive Capacity
- Billing/Scheduling modules require minimal disk space – approximately 50 mb per provider per year
- EMR/Document Management modules require considerably more disk space – approximately 10 gb per provider per year
Workstations
OS
Windows XP SP3
Windows Vista 32 or 64 bit
Windows 7 32 or 64 bit
Processor
1.2 ghz or higher
Memory
XP: 2 gb or more
Vista/7: 4 gb or more
Monitor
Any display capable of 1024×768 or greater
Multiple displays are supported
Printers
- Windows compatible personal laser printers for low volume printing
- Windows compatible workgroup laser printers for high volume printing
Since some prescriptions require special paper, a multi-tray printer is recommended in areas where precriptions will be printed
Scanners
All scanners must be 100% TWAIN compliant. Please note that just because a scanner has TWAIN drivers does not mean that it will support all features of TWAIN. For optimal performance, select a FlexMedical recommended scanner. These scanners have been tested and support all the functionality that FlexMedical requires.
Recommend High Speed Document Scanners
Click link to visit manufacturer’s website
Modems and Fax Cards
Claims and EDI
Any Windows compatible 56k analog modem is capable of handling EDI.
Faxing
FlexMedical Fax utilizes the Microsoft Fax service built into Windows Server. It is very important to use a quality, Windows certified fax modem or fax card. We recommend two solutions:
US Robotics USR5686E, F, or G – the USR5686 model comes in various revisions (the E, F, or G) and is a solid modem for both EDI and faxing. At around $100, it is also relatively affordable. While this is a good solution for faxing, it can be temperamental when used with certain phone systems, areas where phone line quality is poor, and other situations that present challenges to analog communication.
Brooktrout Fax Cards – Brooktrout fax cards, now owned by Dialogic, are the defacto standard for electronic faxing. They are more expensive that the US Robotics option, but the quality is also much greater. There are cards that support a single line, and there are options that support 2 lines and more. This can provide incoming and outgoing fax lines from a single card.
Please note that a Brooktrout card is NOT a modem and cannot be used for analog communication for EDI.